Internet Banking Enquiries
Phone: (869) 465-2204 Ext 1111
Email: If possible, login to your account and send an email via the Bank Mail option under the Other Activity Menu or send an email to firstname.lastname@example.org.
International Banking Enquiries
Phone:(869) 465-2204 Ext 1121 / 1126
Your National Bank family is always available and anxious to address all of your questions, concerns and suggestions. Your feedback allows us to improve and serve you better.
Bank Cards Center
RLB International Airport
(869) 465-2204 ext 1401
(869) 465-2204 ext 1150
(869) 465-2204 ext 4120
(869) 465-2204 ext 1180
P.O Box 343
St. Kitts 00265
P.O Box 202
Prince William St
Protect your self by reporting any suspicious activity immediately.
Suspicious activity includes, but is not limited to:
Unrecognised Card Transactions
Suspicious Emails / Text Messages
You may monitor all activities involving your account via alerts sent either to your cell phone or via email.
Alerts are created under our MoBanking Site, click here to create alerts.
If you have not yet registered for our MoBanking Service, please complete this form and return it to the nearest branch.
Please call (869) 465-2204 ext 1401, 1402 or 1403 to report all suspicious activity.
At the St. Kitts-Nevis-Anguilla National Bank Ltd. we are dedicated to providing our customers with the highest level of proficiency in delivering our products and services.
While we are always delighted to receive any positive comments you might have, unfortunately, there may be occasions when we fall below our own high standards, possibly a delay in processing a transaction or an error while processing a transaction.
Therefore, we encourage our customers to immediately contact us if at any stage they feel that our service levels are not up to their expectations.
Please click here to view the procedure for filing a complaint.
Customers wishing to file a complaint must do so in writing by letter, fax or email.