Data Deletion Specifications

At St. Kitts-Nevis-Anguilla National Bank Ltd, we are committed to prioritizing your privacy, and strictly adhering to security standards to ensure the secure handling of your data. The specification below clearly outlines the process for promptly deleting all account-related data for our SKNANB MoBanking app upon user request.

SKNANB MoBanking Data Deletion Process


SUBMITTING A REQUEST
  • Users can request the deletion of their account-related data by contacting our support team at email: [email protected] / phone: 869-465-2204 ext. 1400
  • Another option is to use the secure message feature, which can be accessed through our MoBanking App under Services > Secure Message.
  • Users requesting account data deletion must provide: Full name, username, account number, and phone number.
VERIFICATION
  • We will verify the identity of the requester to ensure the security and integrity of the data deletion process.

COMPLIANCE
  • We comply with relevant data protection laws, ensuring that personal data is deleted within the legally mandated timeframes.

CONFIRMATION
  • Once users' data deletion requests are processed, they will receive a confirmation.

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